Food-X Technologies (“Food-X”) is a grocery delivery platform for third party grocers. We are committed to developing and sharing sustainable practices with other retailers to help reduce the environmental impact of delivering groceries. Think about it as carpooling for your groceries. We are a passionate team of nice people, who want to make a difference, because we believe that sustainability works best when shared. If the idea of helping to reduce carbon emissions, food waste, and single use plastics resonates with you, please apply to join our team now!
Food-X is looking for a full-time, permanent Technical Support Team Lead based out of our South Burnaby, BC head office (#105 5566 Trapp Avenue).
As a Technical Support Team Lead, you will guide the Technical Support Team and help the customers with our current and next generation of FoodX Technology’s systems. In this role, you will be responsible for planning and fulfilling Global Technical Support activities, as well as diagnosing and solving the issues that end users face. The ideal candidate is a focused individual with proven ability to prioritize well and juggle multiple tasks in a fast-paced environment. Your ability to creatively collaborate and execute team goals will affect scalability and directly contribute to the company mission of accelerating the world’s transition to sustainable e-grocery.